Items where Author is "MASURIH, MASURIH"

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Thesis

MASURIH, MASURIH (2015) ANALISIS INTEGRASI METODE SERVQUAL DAN SIX SIGMA TERHADAP PENINGKATAN KEPUASAN PELANGGAN DAN KUALITAS PRODUK PT. XYZ. S2 thesis, UNIVERSITAS MERCU BUANA - BUNCIT.

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