Items where Author is "MANIK, YOSSI ARTANTA"

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Thesis

MANIK, YOSSI ARTANTA (2018) ANALISA PELANGGAN DILIHAT DARI KEPUASAN PELANGGAN DI PT ASURANSI CENTRAL ASIA MENGGUNAKAN METODE SERVQUAL DAN QFD. S1 thesis, Universitas Mercu Buana Jakarta.

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