Items where Author is "KOSWARA, EVI GUSTIANA"

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Thesis

KOSWARA, EVI GUSTIANA (2018) ANALISIS PERBAIKAN KUALITAS PELAYANAN PT BANK PEMBANGUNAN DAERAH JAWA BARAT DAN BANTEN, TBK (bank bjb) CABANG BALARAJA DENGAN MENGGUNAKAN METODE SERVICE QUALITY (SERVQUAL). S2 thesis, Universitas Mercu Buana Jakarta.

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