Items where Author is "ISNAENI, IDA"

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Thesis

ISNAENI, IDA (2015) PENGARUH KUALITAS LAYANAN, KEPUASAN DAN IMPLIKASINYA TERHADAP LOYALITAS PT. TELKOM (STUDI KASUS PADA PT. TECHNOLOGY KARYA MANDIRI). S2 thesis, Universitas Mercu Buana Jakarta-Menteng.

ISNAENI, IDA (2011) AKTIVITAS CUSTOMER RELATIONS YANG DILAKUKAN OLEH PT. TECHNOLOGY KARYA MANDIRI UNTUK MENINGKATKAN LOYALITAS PELANGGAN. S1 thesis, Universitas Mercu Buana Jakarta.

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