Items where Author is "Hartono, "

Up a level
Export as [feed] Atom [feed] RSS 1.0 [feed] RSS 2.0
Group by: Item Type | No Grouping
Number of items: 1.

Hartono, (2008) Analisis kepuasan pelanggan dalam meningkatkan customer relationship management melalui penerapan manajemen mutu ISO 9001-2000 toko buku gramedia mall taman anggrek tahun 2007. S1 thesis, Universitas Mercu Buana.

This list was generated on Sun Oct 5 22:31:39 2025 WIB.
UMB Repository is powered by EPrints 3 which is developed by the School of Electronics and Computer Science at the University of Southampton. More information and software credits.