Items where Author is "Halim, Yusuf"

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Thesis

Halim, Yusuf (2016) PENGARUH ASPEK RELIABILITY, RESPONSIVENESS, ASSURANCE, EMPHATY, TANGIBLE TERHADAP LOYALITAS PELANGGAN DENGAN KEPUASAN PELANGGAN MENJADI VARIABEL INTERVENING (STUDI KASUS PADA HOKBEN CABANG MALL CBD CILEDUG). S1 thesis, Universitas Mercu Buana.

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