Items where Author is "HILMI, NIZAR"

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HILMI, NIZAR (2012) ANALISA TINGKAT KEPUASAN NASABAH TERHADAP PELAYANAN TELLER PADA BANK OPQ DI DAERAH SERPONG DENGAN MENGGUNAKAN METODE SERVQUAL ( SERVICE QUALITY ). S1 thesis, Universitas Mercu Buana Jakarta.

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