Items where Author is "HERMAWA, ARFAN"

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Thesis

HERMAWA, ARFAN (2007) Pentingnya Reliability dan Conformity Dari Produk Telepon Seluler Untuk Memenuhi Kualitas yang Mencapai Kepuasan Pelanggan. S2 thesis, Universitas Mercu Buana Jakarta-Menteng.

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