Items where Author is "HASANAH, RADEN MAULIANA DWI"

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HASANAH, RADEN MAULIANA DWI (2007) USULAN PENINGKATAN KUALITAS PELAYANAN RAWAT INAP DI RUMAH SAKIT ISLAM JAKARTA UTARA DENGAN MENGGUNAKAN METODE SERVQUAL. S1 thesis, Universitas Mercu Buana Jakarta.

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