Items where Author is "HARSENO, WIJI"

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Thesis

HARSENO, WIJI (2021) ANALISIS E-SERVQUAL PADA APLIKASI OVO TERHADAP KEPUASAN KONSUMEN MENGGUNAKAN METODE IMPORTANCE AND PERFORMANCE ANALYSIS (IPA) (Studi Kasus pada PT Visionet Internasional). S1 thesis, Universitas Mercu Buana Jakarta.

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