Items where Author is "HANANTY, APRILYANA DWI"

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Thesis

HANANTY, APRILYANA DWI (2011) ANALISIS PENGARUH KUALITAS PELAYANAN TERHADAP KEPUASAN PELANGGAN JASA LISTRIK DI JAKARTA ( Studi Kasus Unit Area Pelayanan Pelanggan Grogol, Jakarta Barat). S1 thesis, Universitas Mercu Buana Jakarta.

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