Items where Author is "HALIM, ZAKIYAH"

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Thesis

HALIM, ZAKIYAH (2013) STUDI KASUS PENANGANAN KOMPLAIN CUSTOMER OLEH BAGIAN ESKALASI SEBAGAI BENTUK KEGIATAN CUSTOMER RELATIONS PT. BHINNEKA MENTARI DIMENSI. S1 thesis, Universitas Mercu Buana.

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