Items where Author is "FITRI, ULFA WIDYA"

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Thesis

FITRI, ULFA WIDYA (2020) PENGARUH KUALITAS PELAYANAN DAN KUALITAS PRODUK TERHADAP KEPUASAN PELANGGAN SERTA DAMPAKNYA TERHADAP LOYALITAS PELANGGAN (Studi pengguna Samsung di Jakarta Barat). S1 thesis, Universitas Mercu Buana.

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