Items where Author is "FIRMANSYAH, AJI ILYAS"

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FIRMANSYAH, AJI ILYAS (2023) ANALISIS SERVQUAL MENGGUNAKAN METODE QFD GUNA MENGUKUR KUALITAS PELAYANAN (Studi kasus pada PT.Armorindo Artha). S1 thesis, Universitas Mercu Buana Jakarta.

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