Items where Author is "FERNANDO, JOUVAN"

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Thesis

FERNANDO, JOUVAN (2025) KOMPETENSI KOMUNIKASI CUSTOMER SERVICE PT BANK CENTRAL ASIA TBK KANTOR CABANG PEMBANTU GREEN VILLAGE DALAM MENCAPAI PELAYANAN PRIMA PADA BRANCH SERVICE QUALITY (BSQ). S1 thesis, Universitas Mercu Buana.

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