Items where Author is "FATMAWATI, FENI"

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FATMAWATI, FENI (2018) PENGARUH KOMUNIKASI INTERPERSONAL DALAM PELAYANAN CUSTOMER SERVICE OFFICER TERHADAP KEPUASAN NASABAH (Survei Terhadap Nasabah Bank BCA KCP Menara Imperium). S1 thesis, Universitas Mercu Buana Jakarta.

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