Items where Author is "FARANITA, YULIANY"

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Thesis

FARANITA, YULIANY (2007) ANALISIS KUALITAS PELAYANAN DAN UPAYA PENINGKATAN KEPUASAN PELANGGAN PADA JASA PENCUCIAN MOBIL “JAYA MOBIL”. S1 thesis, Universitas Mercu Buana Jakarta.

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