Items where Author is "ERICKSON, JERRY"

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ERICKSON, JERRY (2020) ANALISIS KUALITAS LAYANAN PENDIDIKAN DI SMA YADIKA 3 CILEDUG MENGGUNAKAN METODE SERVICE QUALITY (SERVQUAL) DAN QUALITY FUNCTION DEPLOYMENT (QFD). S1 thesis, Universitas Mercu Buana Jakarta.

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