Items where Author is "Anwar, Syaiful"

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Anwar, Syaiful (2015) STRATEGI CUSTOMER RETENTION MARKETING (CRM) PT.DELTA CIPTA MANDIRI DALAM MENINGKATKAN KEPUASAN PELANGGAN TAHUN 2014. S1 thesis, Universitas Mercu Buana.

Anwar, Syaiful (2005) Analisis system antrian pelayanan konsumen pada kentucky fried chicken (kfc) cabang mal puri indah. S1 thesis, Universitas Mercu Buana.

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