Items where Author is "ASTARI, FANNY"

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Thesis

ASTARI, FANNY (2022) ANALISIS KUALITAS LAYANAN FRONTLINER DENGAN METODE SERVQUAL DAN SIX SIGMA (Studi Pada Bank Negara Indonesia Unit KCU Menteng). S1 thesis, Universitas Mercu Buana Jakarta - Menteng.

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