Items where Author is "ASMAYANTI, DWI"

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Thesis

ASMAYANTI, DWI (2021) ANALISIS KESENJANGAN KUALITAS PELAYANAN JASA DENGAN METODE SERVICE QUALITY DAN IMPORTANCE PERFORMANCE ANALYSIS (STUDY KASUS PADA LEMBAGA “X”). S2 thesis, Universitas Mercu Buana Jakarta-Menteng.

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