Items where Author is "ANDRIYANSYAH, "

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ANDRIYANSYAH, (2016) PENGARUH KUALITAS PELAYANAN TERHADAP KEPUASAN PELANGGAN DAN DAMPAKNYA TERHADAP LOYALITAS PELANGGAN (STUDI KASUS PADA NASABAH STANDARD CHARTED BANK KCP GAJAH MADA). S1 thesis, Universitas Mercu Buana.

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