Items where Author is "ALLOLAYUK, APRIANUS KUSGIANTO"

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ALLOLAYUK, APRIANUS KUSGIANTO (2017) UPAYA PENINGKATAN KUALITAS PELAYANAN DI PT. KOTA MINYAK INTERNUSA DENGAN PENDEKATAN SERVQUAL-IMPORTANCE PERFORMANCE ANALYSIS DAN CUSTOMER SATISFACTION INDEX. S1 thesis, Universitas Mercu Buana Jakarta.

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