APLIKASI MOBILE BLACKBERRY UNTUK PENGADUAN GANGGUAN DI DINAS MTG PT. PGN

SAFITRI, NIKEN ASTRIA (2013) APLIKASI MOBILE BLACKBERRY UNTUK PENGADUAN GANGGUAN DI DINAS MTG PT. PGN. S1 thesis, Universitas Mercu Buana Jakarta.

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Abstract

The importance of communication and information technology are gaining priority to make information accepted quickly. Distance is no longer a barrier for a rural area to get information and communication. It will supports operations of a company. A department with operational time twenty four hour a day, seven day a week and covers wide area, charged with monitoring and maintaining operational of gas management system and support all facilities need an application that can be accessed easily and unlimited to the PC using. Blackberry Mobile Application for Customer Complaint is expected to support MTG Department, SBU Transmisi Sumatera Jawa, PT. Perusahaan Gas Negara (Persero), Tbk. This application is developed using Java Platform and MySQL as database. Waterfall and Prototype are two method that use in software process. Field operator simply convey information of the trouble in order to solve trouble quickly by the technician to support the operations of the company. Keyword: mobile application, blackbery, trouble, complaint

Item Type:	Thesis (S1)
Call Number CD:	FIK/INFO. 15 162
Call Number:	SIK/15/13/083
NIM/NIDN Creators:	41509110094
Uncontrolled Keywords:	mobile application, blackbery, trouble, complaint
Subjects:	600 Technology/Teknologi > 650 Management, Public Relations, Business and Auxiliary Service/Manajemen, Hubungan Masyarakat, Bisnis dan Ilmu yang Berkaitan > 651 Office Services/Layanan Kantor 600 Technology/Teknologi > 650 Management, Public Relations, Business and Auxiliary Service/Manajemen, Hubungan Masyarakat, Bisnis dan Ilmu yang Berkaitan > 651 Office Services/Layanan Kantor > 651.8 Computer Application for Office Management/Aplikasi Komputer untuk Manajemen Perkantoran 600 Technology/Teknologi > 650 Management, Public Relations, Business and Auxiliary Service/Manajemen, Hubungan Masyarakat, Bisnis dan Ilmu yang Berkaitan > 658 General Management/Manajemen Umum > 658.01-658.09 [Management of Enterprises of Specific Sizes, Scopes, Forms; Data Processing]/[Pengelolaan Usaha dengan Ukuran, Lingkup, Bentuk Tertentu; Pengolahan Data] > 658.05 Data Processing Computer Applications/Pengolahan Data Aplikasi Komputer
Divisions:	Fakultas Ilmu Komputer > Informatika
Depositing User:	Dede Muksin Lubis
Date Deposited:	25 Nov 2025 03:32
Last Modified:	25 Nov 2025 03:33
URI:	http://repository.mercubuana.ac.id/id/eprint/99504

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