PENGARUH KUALITAS LAYANAN E-BANKING DAN KEPUASAN NASABAH TERHADAP LOYALITAS NASABAH BANK (STUDI KASUS DI PT. BANK MANDIRI PERSERO TBK. CABANG JAKARTA GEDUNG JAMSOSTEK)

IRAWAN, MOKHAMAD POGI (2016) PENGARUH KUALITAS LAYANAN E-BANKING DAN KEPUASAN NASABAH TERHADAP LOYALITAS NASABAH BANK (STUDI KASUS DI PT. BANK MANDIRI PERSERO TBK. CABANG JAKARTA GEDUNG JAMSOSTEK). S2 thesis, Universitas Mercu Buana Jakarta.

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Item Type: Thesis (S2)
NIM/NIDN Creators: 55113320057
Uncontrolled Keywords: pengaruh, kualitas layanan, kepuasan nasabah, loyalitas nasabah
Subjects: 300 Social Science/Ilmu-ilmu Sosial > 330 Economics/Ilmu Ekonomi
300 Social Science/Ilmu-ilmu Sosial > 330 Economics/Ilmu Ekonomi > 332 Financial Economics, Finance/Ekonomi Keuangan dan Finansial, Ekonomi Biaya dan Pembiayaan
300 Social Science/Ilmu-ilmu Sosial > 330 Economics/Ilmu Ekonomi > 332 Financial Economics, Finance/Ekonomi Keuangan dan Finansial, Ekonomi Biaya dan Pembiayaan > 332.1 Banks/Bank, Perbankan
600 Technology/Teknologi > 650 Management, Public Relations, Business and Auxiliary Service/Manajemen, Hubungan Masyarakat, Bisnis dan Ilmu yang Berkaitan > 651 Office Services/Layanan Kantor
600 Technology/Teknologi > 650 Management, Public Relations, Business and Auxiliary Service/Manajemen, Hubungan Masyarakat, Bisnis dan Ilmu yang Berkaitan > 658 General Management/Manajemen Umum
Divisions: Pascasarjana > Magister Manajemen
Depositing User: Nasruddin Mansyur S.Hum
Date Deposited: 18 Oct 2025 02:35
Last Modified: 18 Oct 2025 02:35
URI: http://repository.mercubuana.ac.id/id/eprint/99429

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