PENGARUH ORGANIZATIONAL CULTURE DAN PERCEIVED ORGANIZATIONAL SUPPORT TERHADAP ORGANIZATIONAL CITIZENSHIP BEHAVIOR DENGAN ORGANIZATIONAL COMMITMENT SEBAGAI MEDIATOR PADA PT KIMIA FARMA TBK

PUTRA, ROMMA RIO (2025) PENGARUH ORGANIZATIONAL CULTURE DAN PERCEIVED ORGANIZATIONAL SUPPORT TERHADAP ORGANIZATIONAL CITIZENSHIP BEHAVIOR DENGAN ORGANIZATIONAL COMMITMENT SEBAGAI MEDIATOR PADA PT KIMIA FARMA TBK. S2 thesis, Universitas Mercu Buana Jakarta - Menteng.

	Text (COVER) 55123110076-Romma Rio Putra-01Cover - Romma Rio TN.pdf Download (602kB)
	Text (BAB I) 55123110076-Romma Rio Putra- 02 Bab 1 - Romma Rio TN.pdf Restricted to Registered users only Download (236kB)
	Text (BAB II) 55123110076-Romma Rio Putra-03 Bab 2 - Romma Rio TN.pdf Restricted to Registered users only Download (482kB)
	Text (BAB III) 55123110076-Romma Rio Putra-04 Bab 3 - Romma Rio TN.pdf Restricted to Registered users only Download (317kB)
	Text (BAB IV) 55123110076-Romma Rio Putra-05 Bab 4 - Romma Rio TN.pdf Restricted to Registered users only Download (647kB)
	Text (BAB V) 55123110076-Romma Rio Putra-06 Bab 5 (1) - Romma Rio TN.pdf Restricted to Registered users only Download (125kB)
	Text (DAFTAR PUSTAKA) 55123110076-Romma Rio Putra-08 Daftar Pustaka - Romma Rio TN.pdf Restricted to Registered users only Download (109kB)
	Text (LAMPIRAN) 55123110076-Romma Rio Putra-09 Lampiran - Romma Rio TN.pdf Restricted to Registered users only Download (1MB)

Abstract

This research explores the impact of Organizational Culture (OC) and Perceived Organizational Support (POS) on Organizational Citizenship Behavior (OCB), incorporating Organizational Commitment (OCM) as a mediating construct within the corporate framework of PT Kimia Farma Tbk. Utilizing a cross-sectional survey design, data were obtained through a self-administered online questionnaire distributed via simple random sampling, resulting in a sample of 187 employees from the Kimia Farma Veteran unit. The data were analyzed using Partial Least Squares Structural Equation Modeling (PLS-SEM) to assess both direct and indirect effects among the study variables. The findings substantiate that OC and POS significantly influence OCB, both directly and indirectly through OCM. Furthermore, OCM emerges as a robust mediating variable, reinforcing the pathways between both OC and OCB, as well as POS and OCB. These results underscore the strategic significance of cultivating organizational commitment to enhance discretionary, citizenship-oriented behaviors among employees. The study offers theoretical and practical implications by delineating how internal cultural and support mechanisms contribute to fostering pro-social, extra-role behaviors that are vital for organizational effectiveness. Penelitian ini bertujuan untuk menganalisis pengaruh Organizational Culture (OC) dan Perceived Organizational Support (POS) terhadap Organizational Citizenship Behavior (OCB) dengan Organizational Commitment (OCM) sebagai variabel mediasi pada PT Kimia Farma Tbk. Pengumpulan data dilakukan menggunakan metode simple random sampling melalui survei daring cross-sectional dengan pendekatan self-administered questionnaire, melibatkan 187 karyawan dari unit Kimia Farma Veteran. Analisis data dilakukan dengan metode Partial Least Squares Structural Equation Modeling (PLS-SEM). Hasil penelitian menunjukkan bahwa OC, POS, dan OCM berpengaruh positif dan signifikan terhadap OCB. Selain itu, OCM terbukti berperan sebagai mediator yang signifikan dalam hubungan antara OC dan OCB, serta antara POS dan OCB. Temuan ini menekankan pentingnya komitmen organisasi dalam memperkuat pengaruh budaya organisasi dan persepsi dukungan terhadap peningkatan OCB

Item Type:	Thesis (S2)
NIM/NIDN Creators:	55123110076
Uncontrolled Keywords:	Organizational Culture, Perceived Organizational Support, Organizational Commitment, Organizational Citizenship Behavior, Kimia Farma. Organizational Culture, Perceived Organizational Support, Organizational Commitment, Organizational Citizenship Behavior, Kimia Farma.
Subjects:	600 Technology/Teknologi > 650 Management, Public Relations, Business and Auxiliary Service/Manajemen, Hubungan Masyarakat, Bisnis dan Ilmu yang Berkaitan > 658 General Management/Manajemen Umum
Divisions:	Pascasarjana > Magister Manajemen
Depositing User:	NAIMAH NUR ISLAMIDIYANAH
Date Deposited:	13 Sep 2025 03:56
Last Modified:	13 Sep 2025 07:26
URI:	http://repository.mercubuana.ac.id/id/eprint/97810

Actions (login required)

View Item