Astuti, Dewi Tri (2025) STATEGI OPTIMALISASI ERP DALAM PENINGKATAN KINERJA INVENTORI (Studi di Divisi Operasional PT.XYZ). S2 thesis, Universitas Mercu Buana-Menteng.
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Abstract
Penelitian ini bertujuan untuk mengevaluasi efektivitas implementasi Enterprise Resource Planning (ERP) modul inventory di PT XYZ, sebuah perusahaan distribusi daging. Pendekatan kualitatif deskriptif digunakan melalui wawancara mendalam dengan tujuh informan kunci dari berbagai divisi terkait, yang kemudian dianalisis menggunakan perangkat lunak NVivo. Hasil penelitian menunjukkan bahwa implementasi ERP belum berjalan optimal dan menghadapi sejumlah hambatan, termasuk kesalahan input, selisih data stok, laporan yang tidak akurat, serta ketidakdisiplinan pengguna dalam memasukkan prosedur sistem. Analisis lebih lanjut mengidentifikasi faktor penghambat berasal dari aspek manusia, sistem, metode kerja, data, dan lingkungan manajemen. Strategi perbaikan yang diusulkan mencakup program pelatihan rutin, peningkatan fitur ERP melalui kerja sama dengan vendor, penambahan klausul kepatuhan sistem dalam audit internal, peningkatan pengendalian data pada titik masuk dan keluar barang, serta pembentukan tim pengawas ERP lintas divisi. Temuan ini menegaskan bahwa efektivitas ERP tidak hanya bergantung pada teknologi, tetapi juga membutuhkan keterlibatan aktif manajemen dan koordinasi lintas fungsi. Penelitian ini diharapkan dapat menjadi rujukan dalam optimalisasi ERP guna meningkatkan efisiensi operasional dan akurasi manajemen inventori. This study aims to evaluate the effectiveness of implementing the Enterprise Resource Planning (ERP) inventory module at PT XYZ, a meat distribution company. A descriptive qualitative approach was applied through in-depth interviews with seven key informants from various divisions, analyzed using NVivo software. The findings reveal that ERP implementation has not yet run optimally and faces several challenges, including input errors, stock discrepancies, inaccurate reports, and user non-compliance with system procedures. Further analysis identified inhibiting factors arising from human resources, system limitations, work methods, data accuracy, and managerial environment. Recommended strategies include routine training programs, ERP feature enhancements in collaboration with the vendor, integration of system compliance into internal audits, stronger data control at inbound and outbound points, and the establishment of a cross-functional ERP monitoring team. These results emphasize that ERP effectiveness relies not only on technology but also on active managerial involvement and cross-functional coordination. This research is expected to serve as a reference for companies to optimize ERP systems in order to improve operational efficiency and inventory management accuracy.
| Item Type: | Thesis (S2) |
|---|---|
| NIM/NIDN Creators: | 55123110078 |
| Uncontrolled Keywords: | ERP, manajemen inventori, efektivitas operasional, NVivo ERP, inventory management, operational effectiveness, NVivo |
| Subjects: | 600 Technology/Teknologi > 650 Management, Public Relations, Business and Auxiliary Service/Manajemen, Hubungan Masyarakat, Bisnis dan Ilmu yang Berkaitan |
| Divisions: | Pascasarjana > Magister Manajemen |
| Depositing User: | ZAIRA ELVISIA |
| Date Deposited: | 09 Sep 2025 07:49 |
| Last Modified: | 09 Sep 2025 07:51 |
| URI: | http://repository.mercubuana.ac.id/id/eprint/97596 |
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