ANALISIS KEPUASAN PELANGGAN TERHADAP KEUALITAS PELAYANAN JASA LAYANAN PERNA JUAL MENGGUNAKAN METODE SERVICE QUALITY (SERVEQUAL) DAN IMPORTANCE PERMONFAMANCE ANALYSIS (IPA) DI PT PACIFICAGUNG TIRTAJAYA

RAMDANI, WAHYU (2025) ANALISIS KEPUASAN PELANGGAN TERHADAP KEUALITAS PELAYANAN JASA LAYANAN PERNA JUAL MENGGUNAKAN METODE SERVICE QUALITY (SERVEQUAL) DAN IMPORTANCE PERMONFAMANCE ANALYSIS (IPA) DI PT PACIFICAGUNG TIRTAJAYA. S1 thesis, UNIVERSITAS MERCU BUANA - BUNCIT.

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Item Type: Thesis (S1)
NIM/NIDN Creators: 41621120034
Uncontrolled Keywords: KUALITAS PELAYANAN, KEPUASAN PELANGGAN, SERVICE QUALITY, IMPRORTANCE PERFORMANCE ANALYSIS (IPA)
Subjects: 300 Social Science/Ilmu-ilmu Sosial > 320 Political dan Government Science/Ilmu Politik dan Ilmu Pemerintahan > 322 Relation of The State of Organized Groups/Hubungan Negara dengan Kelompok Sosial yang Terorganisir > 322.3 Business and Industry/Bisnis dan Industri
300 Social Science/Ilmu-ilmu Sosial > 360 Social Problems and Services/Permasalahan dan Kesejahteraan Sosial
600 Technology/Teknologi > 620 Engineering and Applied Operations/Ilmu Teknik dan operasi Terapan
600 Technology/Teknologi > 620 Engineering and Applied Operations/Ilmu Teknik dan operasi Terapan > 628 Sanitary Engineering and Environmental Protection Engineering/Rekayasa Sanitasi dan Teknik Perlindungan Lingkungan, Teknik Lingkungan > 628.5 Pollution Control and Industrial Sanitation Engineering/Pengawasan Polusi dan Teknik Sanitasi Industri
700 Arts/Seni, Seni Rupa, Kesenian > 750 Painting and Paintings/Seni Lukis dan Lukisan > 758 Other Subjects/Subjel Lainnya > 758.6 Industrial and Technical Subjects/Subjek Industri dan Teknik
Divisions: Fakultas Teknik > Teknik Industri
Depositing User: Nasruddin Mansyur S.Hum
Date Deposited: 20 Aug 2025 03:07
Last Modified: 20 Aug 2025 03:07
URI: http://repository.mercubuana.ac.id/id/eprint/96904

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