FAUZI, MUHAMAD (2025) ANALISIS RISIKO OPERASIONAL GUDANG BARANG JADI MENGGUNAKAN METODE FAILURE MODE AND EFFECT ANALYSIS PADA PERUSAHAAN BAN DI TANGERANG. S1 thesis, Universitas Mercu Buana Jakarta.
|
Text (HAL COVER)
01 COVER.pdf Download (1MB) | Preview |
|
![[img]](https://repository.mercubuana.ac.id/style/images/fileicons/text.png) |
Text (BAB I)
02 BAB 1.pdf Restricted to Registered users only Download (700kB) |
|
|
Text (BAB II)
03 BAB 2.pdf Restricted to Registered users only Download (912kB) |
|
|
Text (BAB III)
04 BAB 3.pdf Restricted to Registered users only Download (580kB) |
|
|
Text (BAB IV)
05 BAB 4.pdf Restricted to Registered users only Download (1MB) |
|
|
Text (BAB V)
06 BAB 5.pdf Restricted to Registered users only Download (489kB) |
|
|
Text (DAFTAR PUSTAKA)
07 DAFTAR PUSTAKA.pdf Restricted to Registered users only Download (359kB) |
|
|
Text (LAMPIRAN)
08 LAMPIRAN.pdf Restricted to Registered users only Download (699kB) |
Abstract
A tire company in Tangerang faces the challenge of managing operational risks in the Finished Goods Warehouse. Based on shipping data from July to December 2024, there were claims of product non-conformity for CSR almost 2 times/month. This is contrary to the company's target of "zero claim" and has an impact on customer dissatisfaction. Therefore, risk mapping and recommendations for actions to overcome it are needed. The method used in this study is the FMEA (Failure Mode and Effect Analysis) method, which is to identify risks and calculate the Risk Priority Number (RPN) to determine the level of risk. Furthermore, determining priority risks by applying the Pareto principle, exploring root causes with fishbone diagrams and determining improvement steps with 5W1H analysis. From the results of the study, 2 priority risks were obtained from 7 risks, these two risks contributed 51% of the total accumulated RPN so that they became the main priority in mitigation actions. The implementation of corrective actions in the form of improvisation of delivery applications, SOP updates and periodic training, showed results in the form of a decrease in RPN on 2 priority risks, namely the error in attaching stickers with the original RPN of 336 to 96 and the discrepancy in the number of goods sent with the original RPN of 240 to 72. Thus, customer claims related to product discrepancies with CSR were successfully avoided and the company's target of "zero claims" was achieved. Keyword: FMEA, Operational Risk Perusahaan ban di Tangerang menghadapi tantangan pengelolaan risiko operasional Gudang Barang Jadi. Berdasarkan data pengiriman Juli-Desember 2024, terdapat klaim ketidaksesuaian produk atas CSR sebanyak hampir 2 kali/bulan. Hal ini bertentangan dengan target perusahaan “zero claim” dan berdampak pada ketidakpuasan pelanggan. Oleh karena itu, diperlukan pemetaan risiko serta rekomendasi tindakan untuk mengatasinya. Metode yang digunakan dalam penelitian ini adalah metode FMEA (Failure Mode and Effect Analysis), yaitu untuk mengidentifikasi risiko dan menghitung Risk Priority Number (RPN) untuk mengetahui tingkatan risiko. Selanjutnya menentukan risiko prioritas dengan penerapan prinsip pareto, penggalian akar masalah dengan fishbone diagram dan menentukan langkah perbaikan dengan analisis 5W1H. Dari hasil penelitian, didapatkan 2 risiko prioritas dari 7 risiko, kedua risiko ini menyumbang 51% dari total akumulasi RPN sehingga menjadi prioritas utama dalam tindakan mitigasi. Penerapan tindakan perbaikan berupa improvisasi aplikasi pengiriman, pembaruan SOP dan pelatihan berkala, menunjukkan hasil berupa penurunan RPN pada 2 risiko prioritas, yaitu kesalahan penempelan stiker dengan RPN semula 336 menjadi 96 dan ketidaksesuaian jumlah barang yang dikirim dengan RPN semula 240 menjadi 72. Dengan begitu klaim pelanggan terkait ketidaksesuaian produk atas CSR pun berhasil dihindari dan target perusahaan “zero claim” pun tercapai. Kata kunci: FMEA, Risiko Operasional
Actions (login required)
 |
View Item |
