Alfian, Arda Fathur (2025) Aplikasi Konsultasi Mahasiswa berbasis Chat Teknologi Artfical Intelegence ( AI ) menggunakan Algoritma NLP ( Natural Language Processing ) (Studi Kasus : Pelayanan Mahasiswa Universitas Mercu Buana). S1 thesis, Universitas Mercu Buana-Menteng.
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Abstract
Pesatnya perkembangan teknologi Artificial Intelligence (AI) memberikan peluang untuk meningkatkan efisiensi dan kualitas pelayanan di berbagai bidang, termasuk dalam pelayanan mahasiswa di perguruan tinggi. Penelitian ini bertujuan untuk merancang dan mengembangkan aplikasi konsultasi mahasiswa berbasis chat yang memanfaatkan teknologi AI dengan algoritma Natural Language Processing (NLP). Studi kasus dilakukan pada pelayanan mahasiswa Universitas Mercu Buana. Aplikasi ini dirancang untuk memberikan solusi otomatis dalam merespons pertanyaan mahasiswa terkait akademik, administrasi, dan informasi umum lainnya. Dengan menerapkan algoritma NLP, sistem mampu memahami bahasa alami yang digunakan oleh mahasiswa, sehingga memberikan jawaban yang relevan secara cepat dan tepat. Pengembangan aplikasi dilakukan dengan metode pengembangan perangkat lunak yang terstruktur, meliputi analisis kebutuhan, desain sistem, implementasi, dan pengujian. Hasil pengujian menunjukkan bahwa aplikasi ini memiliki tingkat akurasi yang tinggi dalam memahami pertanyaan mahasiswa dan memberikan jawaban yang sesuai. Selain itu, survei terhadap mahasiswa sebagai pengguna menunjukkan bahwa aplikasi ini dinilai sangat membantu, mudah digunakan, dan efisien dalam menyelesaikan masalah yang sering dihadapi dalam proses konsultasi. The rapid development of Artificial Intelligence (AI) technology provides opportunities to improve efficiency and service quality in various fields, including student services in higher education. This study aims to design and develop a student consultation application based on chat technology utilizing AI and Natural Language Processing (NLP) algorithms. The case study was conducted on student services at Universitas Mercu Buana. The application is designed to provide an automated solution for responding to student inquiries related to academic, administrative, and general information. By implementing NLP algorithms, the system can understand the natural language used by students, delivering relevant answers quickly and accurately. The application development process follows a structured software development methodology, including requirements analysis, system design, implementation, and testing. Testing results show that the application achieves high accuracy in understanding student inquiries and providing appropriate responses. Additionally, a user survey indicates that the application is highly beneficial, easy to use, and efficient in resolving common issues in the consultation process.
| Item Type: | Thesis (S1) |
|---|---|
| NIM/NIDN Creators: | 41520010152 |
| Uncontrolled Keywords: | Artificial Intelligence, Natural Language Processing, Chatbot, Pelayanan Mahasiswa, Universitas Mercu Buana Artificial Intelligence, Natural Language Processing, Chatbot, Student Services, Universitas Mercu Buana. |
| Subjects: | 000 Computer Science, Information and General Works/Ilmu Komputer, Informasi, dan Karya Umum > 000. Computer Science, Information and General Works/Ilmu Komputer, Informasi, dan Karya Umum > 004 Data Processing, Computer Science/Pemrosesan Data, Ilmu Komputer, Teknik Informatika |
| Divisions: | Fakultas Ilmu Komputer > Informatika |
| Depositing User: | RAUL ANDIKA KURNIAWAN |
| Date Deposited: | 13 Mar 2025 03:09 |
| Last Modified: | 13 Mar 2025 03:09 |
| URI: | http://repository.mercubuana.ac.id/id/eprint/94842 |
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