NIMROD, LINGGOM (2025) OPTIMALISASI BIAYA INSPEKSI PADA PERSPEKTIF BISNIS INTERNAL MELALUI DMAIC PADA INDUSTRI MANUFAKTUR ELEKTRONIK DI CIKARANG. S1 thesis, Universitas Mercu Buana Jakarta.
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Abstract
This study aims to optimize inspection costs in the electronics manufacturing industry using the Lean Six Sigma approach with the DMAIC (Define, Measure, Analyze, Improve, Control) method integrated with the Balanced Scorecard (BSC). The main problem of this study is the high inspection costs, with the inspection ratio in September 2023 reaching 6,260 KJPY, exceeding the company's target of 3,200 KJPY. This is exacerbated by the high product failure ratio of 1,600 KJPY, which also exceeds the target of 1,500 KJPY. Data collection was carried out in the period from August 2023 to January 2024, with analysis using the Pareto Diagram, 5-Why Analysis, and Fishbone Diagram to identify the root of the problem. Improvement strategies in the form of inspection automation and operator training are designed to reduce inspection costs by up to 15% and product failure costs by up to 10%. The results of the study indicate the potential for increasing operational efficiency and product quality by reducing unnecessary costs. This research also contributes to the academic literature related to organizational performance management through the integration of Lean Six Sigma and Balanced Scorecard, particularly from the perspective of internal business processes and customers. Keywords: Balanced Scorecard, Lean Six Sigma, DMAIC, KPI Penelitian ini bertujuan untuk mengoptimalkan biaya inspeksi pada industri manufaktur elektronik menggunakan pendekatan Lean Six Sigma dengan metode DMAIC (Define, Measure, Analyze, Improve, Control) yang terintegrasi dengan Balanced Scorecard (BSC). Permasalahan utama penelitian ini adalah tingginya biaya inspeksi, dengan rasio inspeksi pada September 2023 mencapai 6.260 KJPY, melebihi target perusahaan sebesar 3.200 KJPY. Hal ini diperparah dengan tingginya rasio kegagalan produk sebesar 1.600 KJPY, yang juga melebihi target sebesar 1.500 KJPY. Pengumpulan data dilakukan pada periode Agustus 2023 hingga Januari 2024, dengan analisis menggunakan Diagram Pareto, Analisis 5- Why, dan Diagram Fishbone untuk mengidentifikasi akar permasalahan. Strategi perbaikan berupa otomatisasi inspeksi dan pelatihan operator dirancang untuk mengurangi biaya inspeksi hingga 15% dan biaya kegagalan produk hingga 10%. Hasil penelitian menunjukkan adanya potensi peningkatan efisiensi operasional dan kualitas produk dengan mengurangi biaya yang tidak perlu. Penelitian ini juga memberikan kontribusi bagi literatur akademis terkait manajemen kinerja organisasi melalui integrasi Lean Six Sigma dan Balanced Scorecard, terutama dari perspektif proses bisnis internal dan pelanggan. Kata Kunci : Balanced Scorecard, Lean Six Sigma, DMAIC, KPI
| Item Type: | Thesis (S1) |
|---|---|
| Call Number CD: | FT/IND. 25 010 |
| NIM/NIDN Creators: | 41621010008 |
| Uncontrolled Keywords: | Balanced Scorecard, Lean Six Sigma, DMAIC, KPI |
| Subjects: | 600 Technology/Teknologi > 620 Engineering and Applied Operations/Ilmu Teknik dan operasi Terapan 600 Technology/Teknologi > 650 Management, Public Relations, Business and Auxiliary Service/Manajemen, Hubungan Masyarakat, Bisnis dan Ilmu yang Berkaitan > 657 Accounting/Akuntansi > 657.4 Specific Fields of Accounting/Bidang Akuntansi Tertentu > 657.42 Cost Accounting/Akuntansi Biaya 600 Technology/Teknologi > 670 Manufacturing/Manufaktur, Pabrik-pabrik |
| Divisions: | Fakultas Teknik > Teknik Industri |
| Depositing User: | khalimah |
| Date Deposited: | 13 Feb 2025 05:44 |
| Last Modified: | 13 Feb 2025 05:44 |
| URI: | http://repository.mercubuana.ac.id/id/eprint/94189 |
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