PENGARUH STRES KERJA, KEBIJAKAN WORK FROM HOME DAN KOMUNIKASI EFEKTIF TERHADAP KINERJA KARYAWAN (Studi Pada Divisi Quality Assurance PT. Kobus Smart Service)

Hidayatulloh, Taopik (2025) PENGARUH STRES KERJA, KEBIJAKAN WORK FROM HOME DAN KOMUNIKASI EFEKTIF TERHADAP KINERJA KARYAWAN (Studi Pada Divisi Quality Assurance PT. Kobus Smart Service). S1 thesis, Universitas Mercu Buana - Menteng.

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Abstract

Penelitian ini bertujuan untuk memahami bagaimana stres kerja, kebijakan Work From Home (WFH), dan komunikasi efektif mempengaruhi kinerja karyawan Quality Assurance di PT Kobus Smart Service. Penelitian ini menggunakan pendekatan deskriptif kuantitatif dengan populasi sebanyak 44 karyawan tetap, teknik sampel yang digunakan adalah sampel jenuh. Metode pengumpulan data menggunakan metode survey, dengan instrumen penelitian berupa kuesioner. Penelitian ini membuktikan bahwa stres kerja berpengaruh negatif secara signifikan terhadap kinerja karyawan. Sedangkan kebijakan Work From Home (WFH) dan Komunikasi efektif berpengaruh positif dan signifikan terhadap kinerja karyawan. This research aims to understand how work stress, policy Work From Home (WFH), and effective communication influences employee performance Quality Assurance at PT Kobus Smart Service. This research uses a quantitative descriptive approach with a population of 44 permanent employees, the sampling technique used is sample fed up. The data collection method uses a survey method, with research instruments in the form of questionnaires. This research proves that work stress has a significant negative effect on employee performance. Meanwhile policy Work From Home (WFH) and effective communication have a positive and significant effect on employee performance.

Item Type: Thesis (S1)
NIM/NIDN Creators: 43120120109
Uncontrolled Keywords: Stres Kerja, Kebijakan Work From Home, Komunikasi Efektif, Kinerja Karyawan. Job Stress, Policy Work From Home, Effective Communication, Employee Performance.
Subjects: 600 Technology/Teknologi > 650 Management, Public Relations, Business and Auxiliary Service/Manajemen, Hubungan Masyarakat, Bisnis dan Ilmu yang Berkaitan > 658 General Management/Manajemen Umum
Divisions: Fakultas Ekonomi dan Bisnis > Manajemen
Depositing User: FHADHILAH SHAFA ARISTA
Date Deposited: 05 Feb 2025 04:21
Last Modified: 07 Mar 2025 08:54
URI: http://repository.mercubuana.ac.id/id/eprint/93922

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