RIANTI, RIANTI (2025) FAKTOR-FAKTOR YANG MEMPENGARUHI BEHAVIOR INTENTION TERHADAP PENGGUNAAN APLIKASI JAKSEHAT (Studi Pada Pasien Rawat Jalan di RSUD Cengkareng). S1 thesis, Universitas Mercu Buana Jakarta.
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Abstract
Developments continue to move rapidly, accompanied by the development of various modern internet-based technologies. The current era is often called the information era, where humans prioritize information. Information has now become a human need. This need can trigger developments in communication technology. One of the health services in Jakarta, namely the JakSehat application, through this application, users can get Online Queue services, Health Services, Health Screening and others. This research aims to test and analyze the factors that influence behavioral intention towards using the Jaksehat Application. The method used in this research is the casuality method. The population in this study were all users of the Jaksehat Application. The number of samples used in this research was 130 respondents. Data collection techniques using questionnaires. The data analysis method uses SEM-PLS. The results of this research show that performance expectancy has a positive and significant effect on Behavioral Intention. Effort Expectancy has a positive and significant effect on Behavioral Intention. Social Influence has a positive and significant effect on Behavioral Intention. Facilitating Conditions have a positive and significant effect on Behavioral Intention. Keywords: Performance Expectancy, Effort Expectancy, Social Influence, Facilitating Conditions, Behavioral Intention Perkembangan jaman terus bergulir cepat didampingi oleh berkembangnya berbagai teknologi modern berbasis internet. Era masa kini seringkali disebut juga era informasi, dimana manusia mengutamakan informasi. Informasi kini telah melekat menjadi suatu kebutuhan manusia. Kebutuhan ini mampu memicu adanya perkembangan yang hadir dari teknologi komunikasi. Salah satu layanan kesehatan di Jakarta, yaitu aplikasi JakSehat melalui aplikasi ini, pengguna dapat mendapatkan layanan Antrean Online, Layanan Kesehatan, Skrining Kesehatan dan lain-lain. Penelitian ini bertujuan untuk menguji dan menganalisis faktor-faktor yang mempengaruhi behavior intention terhadap Penggunaan Aplikasi Jaksehat. Metode yang digunakan dalam penelitian ini adalah metode kasualitas. Populasi dalam penelitian ini adalah seluruh penggunaan Aplikasi Jaksehat. Jumlah sampel yang digunakan dalam penelitian ini sebanyak 130 responden. Teknik pengumpulan data dengan cara kuesioner. Metode analisis data menggunakan SEM-PLS. Hasil penelitian ini menunjukkan bahwa performance expectancy berpengaruh positif dan signifikan terhadap Behavioral Intention. Effort Expectancy berpengaruh positif dan signifikan terhadap Behavioral Intention. Social Influence berpengaruh positif dan signifikan terhadap Behavioral Intention. Facilitating Conditions berpengaruh positif dan signifikan terhadap Behavioral Intention. Kata Kunci : Performance Expectancy, Effort Expectancy, Social Influence, Facilitating Conditions, Behavioral Intention
| Item Type: | Thesis (S1) |
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| Call Number CD: | FE/MJ. 25 025 |
| NIM/NIDN Creators: | 43120110056 |
| Uncontrolled Keywords: | Performance Expectancy, Effort Expectancy, Social Influence, Facilitating Conditions, Behavioral Intention |
| Subjects: | 100 Philosophy and Psychology/Filsafat dan Psikologi > 150 Psychology/Psikologi > 155 Differential and Developmental Psychology/Psikologi Diferensial dan Psikologi Perkembangan > 155.9 Environmental Psychology/Psikologi Lingkungan > 155.92 Influence of Social Environment/Pengaruh Lingkungan Sosial 300 Social Science/Ilmu-ilmu Sosial > 360 Social Problems and Services/Permasalahan dan Kesejahteraan Sosial > 361 Unassigned/Belum Digunakan > 361.1 Social Problems/Permasalahan Sosial, Masalah Sosial |
| Divisions: | Fakultas Ekonomi dan Bisnis > Manajemen |
| Depositing User: | khalimah |
| Date Deposited: | 21 Jan 2025 07:35 |
| Last Modified: | 21 Jan 2025 07:35 |
| URI: | http://repository.mercubuana.ac.id/id/eprint/93672 |
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