PENERAPAN SERVICE QUALITY DALAM PELAYANAN PROJECT FUNGSIONAL SALES SERVICE MENJADI CALL CENTER UNTUK MERETENSI PELANGGAN PT. ANUGERAH PHARMINDO LESTARI TAHUN 2014

SIGALINGGING, RINI MERYANI (2015) PENERAPAN SERVICE QUALITY DALAM PELAYANAN PROJECT FUNGSIONAL SALES SERVICE MENJADI CALL CENTER UNTUK MERETENSI PELANGGAN PT. ANUGERAH PHARMINDO LESTARI TAHUN 2014. S1 thesis, Universitas Mercu Buana.

[img]
Preview
Text (HALAMAN COVER)
HAL COVER.pdf

Download (809kB) | Preview
[img]
Preview
Text (ABSTRAK)
Abstraksi.pdf

Download (35kB) | Preview
[img] Text (BAB 1)
BAB I.pdf
Restricted to Registered users only

Download (316kB)
[img] Text (BAB 2)
BAB II.pdf
Restricted to Registered users only

Download (285kB)
[img] Text (BAB 3)
BAB III.pdf
Restricted to Registered users only

Download (31kB)
[img] Text (BAB 4)
BAB IV.pdf
Restricted to Registered users only

Download (351kB)
[img] Text (BAB 5)
BAB V.pdf
Restricted to Registered users only

Download (38kB)
[img] Text (DAFTAR PUSTAKA DAN LAMPIRAN)
DAFTAR PUSTAKA _ LAMPIRAN.pdf
Restricted to Registered users only

Download (341kB)
Item Type: Thesis (S1)
Call Number CD: FK/MCA. 15 090
NIM/NIDN Creators: 44313110100
Uncontrolled Keywords: Penerapan, Service Quality, Pelayanan, Project Fungsional, Sales Service, Call Center, Meretensi Pel
Divisions: Fakultas Ilmu Komunikasi > Periklanan dan Komunikasi pemasaran
Depositing User: Admin Perpus UMB
Date Deposited: 08 Aug 2015 16:02
Last Modified: 29 Jun 2022 13:03
URI: http://repository.mercubuana.ac.id/id/eprint/9261

Actions (login required)

View Item View Item