SIGALINGGING, RINI MERYANI (2015) PENERAPAN SERVICE QUALITY DALAM PELAYANAN PROJECT FUNGSIONAL SALES SERVICE MENJADI CALL CENTER UNTUK MERETENSI PELANGGAN PT. ANUGERAH PHARMINDO LESTARI TAHUN 2014. S1 thesis, Universitas Mercu Buana.
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Item Type: | Thesis (S1) |
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Call Number CD: | FK/MCA. 15 090 |
NIM/NIDN Creators: | 44313110100 |
Uncontrolled Keywords: | Penerapan, Service Quality, Pelayanan, Project Fungsional, Sales Service, Call Center, Meretensi Pel |
Divisions: | Fakultas Ilmu Komunikasi > Periklanan dan Komunikasi pemasaran |
Depositing User: | Admin Perpus UMB |
Date Deposited: | 08 Aug 2015 16:02 |
Last Modified: | 29 Jun 2022 13:03 |
URI: | http://repository.mercubuana.ac.id/id/eprint/9261 |
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