PENGARUH KOMPETENSI DAN KOMITMEN KARYAWAN TERHADAP KINERJA KARYAWAN DENGAN ORGANIZATIONAL CITIZENSHIP BEHAVIOR SEBAGAI VARIABEL MEDIASI PADA PT COMPLUS SISTEM SOLUSI

Cahyaningrum, Fitri (2024) PENGARUH KOMPETENSI DAN KOMITMEN KARYAWAN TERHADAP KINERJA KARYAWAN DENGAN ORGANIZATIONAL CITIZENSHIP BEHAVIOR SEBAGAI VARIABEL MEDIASI PADA PT COMPLUS SISTEM SOLUSI. S2 thesis, Universitas Mercu Buana - Menteng.

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Abstract

PT Complus Sistem Solusi (PT CSS) is a company engaged in the information technology industry. Research aims: to analyze the influence between Employee Competence and Commitment at PT CSS in an effort to improve Employee Performance mediated by Organizational Citizenship Behavior (OCB). Research method: using the Structural Equation Modeling method based on Partial Least Square (SEM-PLS) with SmartPLS data processing application. Research results: (1) Employee competence has a positive significant influence on employee performance, (2) Employee commitment has a negative insignificant influence on employee performance, (3) OCB has a positive significant influence on employee performance, (4) Employee competence has a positive significant influence on OCB, (5) Employee commitment has a positive significant influence on OCB, (6) Employee competence has a positive significant influence on employee performance mediated by OCB, (7) Employee commitment has a positive significant influence on employee performance mediated by OCB. PT Complus Sistem Solusi (PT CSS) merupakan perusahaan yang bergerak dalam industri teknologi informasi. Tujuan penelitian: menganalisis pengaruh Kompetensi dan Komitmen Karyawan di PT CSS dalam upaya meningkatkan Kinerja Karyawan dimediasi oleh Organizational Citizenship Behavior (OCB). Metode penelitian: menggunakan metode Structutural Equation Modelling berbasis Partial Least Square (SEM-PLS) dengan aplikasi pengolahan data SmartPLS. Hasil penelitian: (1) Kompetensi karyawan berpengaruh positif signifikan terhadap kinerja karyawan, (2) Komitmen karyawan berpengaruh negatif tidak signifikan terhadap kinerja karyawan, (3) OCB berpengaruh positif signifikan terhadap kinerja karyawan, (4) Kompetensi karyawan berpengaruh positif signifikan terhadap OCB, (5) Komitmen karyawan berpengaruh positif signifikan terhadap OCB, (6) Kompetensi karyawan berpengaruh positif signifikan terhadap kinerja karyawan melalui OCB, (7) Komitmen karyawan berpengaruh positif signifikan terhadap kinerja karyawan melalui OCB.

Item Type: Thesis (S2)
NIM/NIDN Creators: 55122110076
Uncontrolled Keywords: Employee Competency, Employee Commitment, Employee Performance, Organizational Citizenship Behavior Kompetensi Karyawan, Komitmen Karyawan, Kinerja Karyawan, Organizational Citizenship Behaviour
Subjects: 600 Technology/Teknologi > 650 Management, Public Relations, Business and Auxiliary Service/Manajemen, Hubungan Masyarakat, Bisnis dan Ilmu yang Berkaitan > 658 General Management/Manajemen Umum
Divisions: Pascasarjana > Magister Manajemen
Depositing User: SILMI KAFFA MARISKA
Date Deposited: 30 Aug 2024 07:03
Last Modified: 30 Aug 2024 07:03
URI: http://repository.mercubuana.ac.id/id/eprint/90900

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