SILALAHI, JERI BEN (2017) PENGARUH IMPLEMENTASI KAIZEN, STANDAR PELATIHAN DAN KEDISIPLINAN TERHADAP KINERJA KARYAWAN DIVISI FRONT OFFICE HOTEL ASTON PRIORITY SIMATUPANG JAKARTA SELATAN. S1 thesis, Universitas Mercu Buana Jakarta.
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Abstract
Penelitian ini untuk mengetahui pengaruh budaya Kaizen, standar kepelatihan dan kedisiplinan terhadap kinerja karyawan divisi Front Office di Hotel Aston Priority Simatupang Jakarta Selatan. Objek penelitian ini adalah karyawan yang bekerja di Hotel Aston Priority Simatupang Jakarta Selatan.Penelitian ini dilakukan terhadap 36 responden dengan menggunakan pendekatan deskriptif kuantitatif. Karena itu, analisis data yang digunakan adalah analisis statistik dalam bentuk uji regresi linear berganda.Hasil penelitian ini menunjukkan bahwa secara parsial dan simultan,variabel budaya Kaizen tidak berpengaruh terhadap kinerja, akan tetapi variabel standar kepelatihan dan kedisiplinan berpengaruh terhadap kinerja karyawan divisi Front Office Hotel Aston Priority Simatupang Jakarta Selatan. Hal ini dibuktikan dari hasil uji simultan (uji F) dan hasil uji parsial ( uji t) juga menunjukkan nilai signifikan dari dua variabel bebas yang mendukung hipotesa.Oleh karena itu hasil uji dari penelitian ini menyatakan bahwa terdapat pengaruh secara simultan antara variabel standar kepelatihan dan kedisiplinan terhadap kinerja karyawan divisi Front Office Hote Aston Priority Simatupang Jakarta Selatan.This study is to determine the effect of kaizen culture, coaching standard and discipline on the employee’s performance of front office division at Aston Priority Simatupang, South Jakarta. The object of this study are the employees of Aston Priority Simatupang, South Jakarta. This study examines 36 respondents using quantitative descriptive approach. Therefore, the analysis data used is statistical analysis in the form of multiple linear regression tests.The results of this study indicate that partially and simultaneously,variable kaizen culture does not affect on performance, but the variable coaching standard and discipline affect the performance on division employees Front Office Aston Priority Simatupang Hotel, South Jakarta. This is evidenced from the results of a simultaneous test (F test) and the results of the partial test (t test) also showed a significant value of two independent variables that support the hypothesis. Therefore the test results of this study stated that there are significant simultaneously between the variable coaching standard and discipline against the employee's performance of front office division at Aston Priority Simatupang Hotel, South Jakarta.
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