EVALUASI TINGKAT KAPABILITAS PT TRIMEGAH KARYA PRATAMA TBK MENGGUNAKAN FRAMEWORK COBIT 5 PADA PROSES DOMAIN DSS01 DAN MEA01

Septiadi, Dani (2024) EVALUASI TINGKAT KAPABILITAS PT TRIMEGAH KARYA PRATAMA TBK MENGGUNAKAN FRAMEWORK COBIT 5 PADA PROSES DOMAIN DSS01 DAN MEA01. S1 thesis, Universitas Mercu Buana - Menteng.

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Abstract

Penelitian ini bersumber dari konteks PT. Trimegah Karya Pratama Tbk yang menghadapi tantangan dalam tata kelola teknologi informasi, terutama terkait pelaksanaan standar operasional dan pengelolaan sumber daya manusia. Menggunakan framework COBIT 5, penelitian ini bertujuan mengevaluasi efektivitas tata kelola teknologi informasi perusahaan dengan fokus pada dua proses utama: Manage Operations (DSS01) dan Monitor, Evaluate, and Assess Performance and Conformance (MEA01). Pada Domain DSS01, tingkat kapabilitas as is berada pada level 2, menunjukkan pengelolaan operasional yang berkala, tetapi perlu perbaikan pada dokumentasi strategi pengelolaan operasional, evaluasi berkala, audit keamanan, dan pemantauan kinerja infrastruktur TI untuk mencapai tingkat kapabilitas to be sebesar 4. Pada Domain MEA01, tingkat kapabilitas as is juga berada pada level 2, dengan perluasan yang serupa untuk mencapai tingkat kapabilitas to be sebesar 4. Evaluasi ini memberikan panduan bagi PT Trimegah Karya Pratama Tbk dalam meningkatkan tata kelola teknologi informasinya. This research originates from the context of PT. Trimegah Karya Pratama Tbk, which faces challenges in information technology governance, particularly regarding the implementation of operational standards and human resource management. Utilizing the COBIT 5 framework, the study aims to evaluate the effectiveness of the company's information technology governance, focusing on two core processes: Manage Operations (DSS01) and Monitor, Evaluate, and Assess Performance and Conformance (MEA01). In the DSS01 domain, the as-is capability level is at level 2, indicating periodic operational management. However, improvements are needed in documenting operational management strategies, conducting periodic evaluations, security audits, and monitoring the performance of IT infrastructure to achieve the to-be capability level of 4. In the MEA01 domain, the as-is capability level is also at level 2, with similar expansions required to reach the to-be capability level of 4. This evaluation provides guidance for PT Trimegah Karya Pratama Tbk in enhancing its information technology governance.

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