WIDYANTO, NOVIAN (2015) EVALUATE WORKFORCE MANAGEMENT AND REAL TIME FOR MONITORING DALAM UPAYA MEMENUHI KETERSEDIAAN LAYANAN CUSTOMER CARE HALO BCA 500888 DENGAN MODEL ANTRIAN PADA PT.BANK CENTRAL ASIA TBK. S1 thesis, Universitas Mercu Buana.
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| Item Type: | Thesis (S1) |
|---|---|
| Call Number CD: | FE/MJ. 15 093 |
| NIM/NIDN Creators: | 43112120327 |
| Uncontrolled Keywords: | Customer Care Officer, Antrian, workforce management and real time for monitoring |
| Divisions: | Fakultas Ekonomi dan Bisnis > Manajemen |
| Depositing User: | Admin Perpus UMB |
| Date Deposited: | 08 Mar 2015 14:53 |
| Last Modified: | 08 May 2017 08:10 |
| URI: | http://repository.mercubuana.ac.id/id/eprint/8536 |
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