Febriana, Hendra (2015) PELAKSANAAN CRM MELALUI PROGRAM CUSTOMER ENGAGEMENT PT BCA SUNTER MALL TBK UNTUK MENINGKATKAN PELAYANAN CSO PADA NASABAH. S1 thesis, Universitas Mercu Buana.
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| Item Type: | Thesis (S1) |
|---|---|
| Call Number CD: | FK/MCA. 15 154 |
| NIM/NIDN Creators: | 44312110111 |
| Uncontrolled Keywords: | Pelaksanaan CRM,Program Customer Engagement PT BCA Sunter Mall |
| Divisions: | Fakultas Ilmu Komunikasi > Periklanan dan Komunikasi pemasaran |
| Depositing User: | Admin Perpus UMB |
| Date Deposited: | 07 Mar 2015 14:23 |
| Last Modified: | 01 Jul 2022 03:42 |
| URI: | http://repository.mercubuana.ac.id/id/eprint/8521 |
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