ANDRIYANTI, (2015) ANALISIS SIKAP DAN KETERAMPILAN CUSTOMER SERVICE TERHADAP KEPUASAN NASABAH DI BNI SYARIAH CABANG FATMAWATI. S1 thesis, Universitas Mercu Buana.
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Item Type: | Thesis (S1) |
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Call Number CD: | FE/MJ. 15 186 |
NIM/NIDN Creators: | 43111110160 |
Uncontrolled Keywords: | Kualitas layanan, Kepuasan nasabah |
Divisions: | Fakultas Ekonomi dan Bisnis > Manajemen |
Depositing User: | Admin Perpus UMB |
Date Deposited: | 25 Feb 2015 16:07 |
Last Modified: | 10 May 2022 08:13 |
URI: | http://repository.mercubuana.ac.id/id/eprint/8339 |
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