Pengaruh Self-Efficacy, Servant Leadership dan Organization Culture terhadap Employee Performance melalui Organizational Citizenship Behavior (Studi Kasus pada PT Kharisma Potensia Indonesia)

PRATIWI, LINTANG ARUM (2020) Pengaruh Self-Efficacy, Servant Leadership dan Organization Culture terhadap Employee Performance melalui Organizational Citizenship Behavior (Studi Kasus pada PT Kharisma Potensia Indonesia). S2 thesis, Universitas Mercu Buana Jakarta.

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Abstract

This study aims to examine and analyze the effect of Self-efficacy, Servant Leadership and Organization Culture on Employee Performance with Organizational Citizenship Behavior as mediation variables in a more in-depth and comprehensive manner at PT Kharisma Potensia Indonesia. This study uses the Partial Least Square (PLS) analysis method with the help of the SmartPLS system. And based on the analysis, it was found that Servant Leadership has a positive and insignificant effect on Employee Performance. Organizational Citizenship Behavior has not been proven to mediate Self-Efficacy, Servant Leadership and Organizational Culture on Employee Performance. Self-efficacy has a positive and significant effect on Organizational Citizenship Behavior. Servant Leadership has a negative and insignificant effect on Organizational Citizenship Behavior. Organization Culture has a positive and significant effect on Organizational Citizenship Behavior. Self-Efficacy has a positive and significant effect on Employee Performance. Organization Culture has a significant influence on Employee Performance. Organizational Citizenship Behavior has a negative and insignificant effect on Employee Performance. Keywords: Self-Efficacy, Servant Leadership, Organization Culture, Organizational Citizenship Behavior, Employee Performance Penelitian ini bertujuan untuk menguji dan menganalisis pengaruh Self-efficacy, Servant Leadership dan Organization Culture terhadap Employee Performance dengan Organizational Citizenship Behavior sebagai variable mediasi dengan lebih mendalam dan komprehensif pada PT Kharisma Potensia Indonesia. Penelitian ini menggunakan metode analisa Partial Least Square (PLS) dengan bantuan system SmartPLS. Dan berdasarkan hasil analisa didapati bahwa Servant Leadership berpengaruh positif dan tidak signifikan terhadap Employee Performance. Organizational Citizenship Behavior tidak terbukti memediasi Self-Efficacy, Servant Leadership dan Organizational Culture terhadap Employee Performance. Self-Efficacy berpengaruh positif dan signifikan terhadap Organizational Citizenship Behavior. Servant Leadership berpengaruh negatif dan tidak signifikan terhadap Organizational Citizenship Behavior. Organization Culture berpengaruh positif dan signifikan terhadap Organizational Citizenship Behavior. Self-Efficacy berpengaruh positif dan signifikan terhadap Employee Performance. Organization Culture memiliki pengaruh signifikan terhadap Employee Performance. Organizational Citizenship Behavior berpengaruh negative dan tidak signifikan terhadap Employee Performance. Kata kunci: Self-Efficacy, Servant Leadership, Organization Culture, Organizational Citizenship Behavior, Employee Performance

Item Type: Thesis (S2)
NIM/NIDN Creators: 55118120030
Uncontrolled Keywords: Self-Efficacy, Servant Leadership, Organization Culture, Organizational Citizenship Behavior, Employee Performance
Subjects: 000 Computer Science, Information and General Works/Ilmu Komputer, Informasi, dan Karya Umum > 000. Computer Science, Information and General Works/Ilmu Komputer, Informasi, dan Karya Umum > 001 Knowledge/Ilmu Pengetahuan > 001.01-001.09 Standard Subdivision of Knowledge/Subdivisi Standar dari Pengetahuan
000 Computer Science, Information and General Works/Ilmu Komputer, Informasi, dan Karya Umum > 000. Computer Science, Information and General Works/Ilmu Komputer, Informasi, dan Karya Umum > 001 Knowledge/Ilmu Pengetahuan > 001.01-001.09 Standard Subdivision of Knowledge/Subdivisi Standar dari Pengetahuan > 001.0601 UNESCO/Organisasi Pendidikan, Keilmuan, dan Kebudayaan PBB
000 Computer Science, Information and General Works/Ilmu Komputer, Informasi, dan Karya Umum > 020 Library and Information Sciences/Perpustakaan dan Ilmu Informasi > 020.1-020.9 Standard Subdivisions of Library and Information Sciences/Subdivisi Standar Dari Perpustakaan dan Ilmu Informasi > 020.6 Organization of Libraries/Organisasi di Bidang Perpustakaan
Divisions: Pascasarjana > Magister Manajemen
Depositing User: Dede Muksin Lubis
Date Deposited: 23 Oct 2023 07:20
Last Modified: 23 Oct 2023 07:20
URI: http://repository.mercubuana.ac.id/id/eprint/83077

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