Apryliyany, Dewy (2015) PENGARUH KUALITAS TEKNIS, EMPATI, NILAI PELANGGAN DAN KEPUASAN PELANGGAN DALAM MEMBANGUN KEPERCAYAAN PELANGGAN PT. TIKI JALUR NUGRAHA EKAKURIR (JNE). S1 thesis, Universitas Mercu Buana.
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| Item Type: | Thesis (S1) |
|---|---|
| Call Number CD: | FE/MJ. 15 050 |
| NIM/NIDN Creators: | 43111010192 |
| Uncontrolled Keywords: | Kualitas Teknis, Empati, Nilai Pelanggan, Kepuasan Pelanggan, Kepercayaan Pelanggan. |
| Divisions: | Fakultas Ekonomi dan Bisnis > Manajemen |
| Depositing User: | Admin Perpus UMB |
| Date Deposited: | 12 Feb 2015 14:11 |
| Last Modified: | 21 Jun 2024 01:46 |
| URI: | http://repository.mercubuana.ac.id/id/eprint/8029 |
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