Samarbak, Nitaya (2015) Optimalisasi Penanganan Komplain di Mayapada Hospital (Studi Kasus Penanganan Komplain yang Dilakukan Public Relations (PR) Periode Agustus 2014). S1 thesis, Universitas Mercu Buana.
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| Item Type: | Thesis (S1) |
|---|---|
| Call Number CD: | FK/PR. 15 048 |
| NIM/NIDN Creators: | 44211010069 |
| Uncontrolled Keywords: | Strategi Komunikasi Customer Service Dalam Menangani Keluhan Pelanggan PT. Telkomsel Tbk, GraPARI B |
| Divisions: | Fakultas Ilmu Komunikasi > Hubungan Masyarakat |
| Depositing User: | Admin Perpus UMB |
| Date Deposited: | 02 Feb 2015 14:53 |
| Last Modified: | 08 May 2017 08:05 |
| URI: | http://repository.mercubuana.ac.id/id/eprint/7848 |
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