YUPITHA, MAULI AMBUN (2015) PENGARUH KUALITAS PELAYANAN DAN KEPUASAN KONSUMEN TERHADAP REKOMENDASI DARI MULUT KE MULUT (Studi Kasus Pada Poliklinik Spesialis Anak Rumah Sakit Gading Pluit). S1 thesis, Universitas Mercu Buana.
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| Item Type: | Thesis (S1) |
|---|---|
| Call Number CD: | FE/MJ. 15 363 |
| NIM/NIDN Creators: | 43112120438 |
| Uncontrolled Keywords: | Rumah Sakit, Kualitas pelayanan, Kepuasan konsumen, Rekomendasi dari mulut ke mulut. |
| Divisions: | Fakultas Ekonomi dan Bisnis > Manajemen |
| Depositing User: | Admin Perpus UMB |
| Date Deposited: | 16 Jan 2016 16:10 |
| Last Modified: | 08 May 2017 08:04 |
| URI: | http://repository.mercubuana.ac.id/id/eprint/7720 |
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