Surya, Cindy Permatasari (2023) PENERAPAN AMANAH DAN KOLABORATIF UNTUK MENDUKUNG KEPUASAN DAN PRODUKTIVITAS PEGAWAI BANK XYZ. S2 thesis, Universitas Mercu Buana - Menteng.
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Abstract
This research is about the implementation of trust and collaboration to support the satisfaction and productivity of bank xyz employees. Through the cultural transformation process of BUMN, on July 1st 2020 officially establish AKHLAK as the BUMN's core value, so that the work culture transformation program runs effectively and efficiently, BUMN must know in advance what the current conditions of the organization's work culture is. XYZ Bank itself is proactive and committed to implementing AKHLAK values to realize the spirit of Indonesian BUMN. So this research was discussed the implementation of XYZ Bank in 2022 while prioritizing Trust and Collaborative values as the realization of the awards obtained as Best BUMN Trust and Best BUMN Collaborative, with the implementation of Trust and Collaborative at XYZ Bank, factors that influence the increased sense of satisfaction and lack of employee satisfaction in the work environment and what factors influence the increase and decrease in work productivity. Given the importance of supporting factors for employee satisfaction and work productivity through the XYZ Bank work culture. The data analysis method was used the partial least square structural equation model (SEM-PLS). The population in this study are employees of XYZ Bank head office, region and branch. The number of samples is 206 employees. The results of this study was indicate that the Trust variable has a positive and significant effect on the Satisfaction variable, beside that the Trust variable has a positive and significant effect on Productivity, there were a positive and significant effect on the Satisfaction variable on Productivity, the Collaborative variable has a positive and significant effect on Satisfaction, the Collaborative variable has an effect positive and significant to Productivity. Keywords: Trust, Collaborative, Satisfaction, Productivity Penelitian ini tentang penerapan amanah dan kolaboratif untuk mendukung kepuasan dan produktivitas pegawai bank xyz. Melalui proses transformasi budaya BUMN, pada 1 Juli 2020 secara resmi menetapkan AKHLAK sebagai core value BUMN, agar program transformasi budaya kerja berjalan secara efektif dan efisien, maka BUMN haruslah mengetahui terlebih dahulu bagaimana kondisi budaya kerja organisasi saat ini. Bank XYZ sendiri proaktif dan berkomitmen menerapkan nilai-nilai AKHLAK untuk mewujudkan semangat BUMN Indonesia. Maka penelitian ini membahas terkait implementasi Bank XYZ pada tahun 2022 sedang mengutamakan nilai Amanah dan Kolaboratif sebagai realisasi atas penghargaan yang diperoleh sebagai Best BUMN Amanah dan Best BUMN Kolaboratif, dengan adanya implementasi Amanah dan Kolaborati di Bank XYZ, faktor yang mempengaruhi meningkatnya rasa kepuasan dan kurangnya rasa kepuasan pegawai di lingkungan kerja dan faktor apa yang mempengaruhi peningkatan dan menurunnya produktivitas kerja. Mengingat pentingnya faktor-faktor penunjang untuk kepuasan dan produktivitas kerja pegawai melalui budaya kerja Bank XYZ. Metode analisis data menggunakan model persamaan struktural partial least square (SEM-PLS). Populasi pada penelitian ini adalah Pegawai Bank XYZ Kantor pusat, region dan cabang. Jumlah sampel sebanyak 206 pegawai. Hasil penelitian ini menunjukkan bahwa variabel Amanah berpengaruh positif dan signifikan terhadap variabel Kepuasan, selain itu variabel Amanah berpengaruh positif dan signifikan terhadap Produktivitas, terdapat adanya pengaruh positif dan signifikan dari variabel Kepuasan terhadap Produktivitas, variabel Kolaboratif berpengaruh positif dan signifikan terhadap Kepuasan, variabel Kolaboratif berpengaruh positif dan signifikan terhadap Produktivitas. Kata Kunci: Amanah, Kolaboratif, Kepuasan, Produktivitas
| Item Type: | Thesis (S2) |
|---|---|
| NIM/NIDN Creators: | 55120120017 |
| Uncontrolled Keywords: | Amanah, Kolaboratif, Kepuasan, Produktivitas |
| Subjects: | 600 Technology/Teknologi > 650 Management, Public Relations, Business and Auxiliary Service/Manajemen, Hubungan Masyarakat, Bisnis dan Ilmu yang Berkaitan > 658 General Management/Manajemen Umum |
| Divisions: | Pascasarjana > Magister Manajemen |
| Depositing User: | MELATI CAHYA FITRIANI |
| Date Deposited: | 04 Apr 2023 03:08 |
| Last Modified: | 04 Apr 2023 03:08 |
| URI: | http://repository.mercubuana.ac.id/id/eprint/76003 |
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