ANALISIS BALANCED SCORECARD SEBAGAI SISTEM PENGUKURAN KINERJA PADA PT. BANK XYZ

KHAERUNNISA, EVAYANTI (2008) ANALISIS BALANCED SCORECARD SEBAGAI SISTEM PENGUKURAN KINERJA PADA PT. BANK XYZ. S1 thesis, Universitas Mercu Buana Jakarta.

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Abstract

Facing globalization era that lead to a more competitive era, company has to develop a strategic management in order to improve its organization so that it can survive and win the competition. To develop a strategic management, the company must exactly recognize the performance level of its organization, so that the performance measurement system able to help the organization to enhance its performance needed. The balanced scorecard approach as one of performance measurement method by integrating financial and none financial measures is us to design the performance measurement system research in Bank XYZ. After the performance measurement system designed using balanced scorecard method, the weight of each perspectives, objective criteria, and performance indicators then calculated using AHP method. Based on the analysis that has been done so it can get the conclusion that Balanced Scorecard can be use for performance measurement system in Bank XYZ. Keyword: balanced scorecard Dalam menghadapi era globalisasi yang semakin kompetitif, suatu perusahaan dituntut untuk mampu menyusun manajemen strategis dalam rangka mengembangkan organisasinya agar mampu bertahan dan memenangkan persaingan. Untuk menyusun suatu manajemen strategis, perusahaan harus mengetahui tingkat kinerjanya secara tepat, karena itu diperlukan suatu sistem pengukuran kinerja yang terstruktur sehingga dapat membantu institusi dalam meningkatkan kinerjanya. Penelitian pada Bank XYZ digunakan pendekatan balanced scorecard sebagai salah satu metode pengukuran kinerja yang menggunakan ukuran financial dan non financial secara terintegrasi. Setelah dilakukan perancangan sistem pengukuran kinerja dengan balanced scorecard, bobot tingkat kepentingan masing-masing perspektif, kriteria tujuan, dan indikator kinerja dihitung dengan metode Analytic Hierarchy Process (AHP). Berdasarkan analisis yang telah dilakukan maka dapat ditarik kesimpulan balanced scorecard dapat digunakan sebagai sistem pengukuran kinerja pada Bank XYZ. Kata Kunci : balanced scorecard

Item Type:	Thesis (S1)
NIM/NIDN Creators:	41605120028
Uncontrolled Keywords:	balanced scorecard
Subjects:	100 Philosophy and Psychology/Filsafat dan Psikologi > 150 Psychology/Psikologi > 154 Subconscious and Altered States and Process/Psikologi Bawah Sadar 100 Philosophy and Psychology/Filsafat dan Psikologi > 150 Psychology/Psikologi > 154 Subconscious and Altered States and Process/Psikologi Bawah Sadar > 154.6 Sleep Phenomena/Fenomena Tidur 100 Philosophy and Psychology/Filsafat dan Psikologi > 150 Psychology/Psikologi > 154 Subconscious and Altered States and Process/Psikologi Bawah Sadar > 154.6 Sleep Phenomena/Fenomena Tidur > 154.63 Dreams/Mimpi
Divisions:	Fakultas Teknik > Teknik Industri
Depositing User:	ELMO ALHAFIIDH PUTRATAMA
Date Deposited:	09 Nov 2022 02:31
Last Modified:	09 Nov 2022 02:31
URI:	http://repository.mercubuana.ac.id/id/eprint/71446

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