Analisis Tingkat Kepuasan Mahasiswa Terhadap Pelayanan Pada Biro Administrasi Akademik Dan Kemahasiswaan (BAAK) Menggunakan Metode Service Quality Di Universitas Multimedia Nusantara

FORTURIA, ASTRI (2015) Analisis Tingkat Kepuasan Mahasiswa Terhadap Pelayanan Pada Biro Administrasi Akademik Dan Kemahasiswaan (BAAK) Menggunakan Metode Service Quality Di Universitas Multimedia Nusantara. S1 thesis, Universitas Mercu Buana.

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Item Type: Thesis (S1)
Call Number CD: FT/IND. 15 022
NIM/NIDN Creators: 41613110029
Uncontrolled Keywords: Kepuasan mahasiswa, harapan, kualitas layanan (Tangibles, Reliability, Responsiveness, Assurance, Em
Divisions: Fakultas Teknik > Teknik Industri
Depositing User: Admin Perpus UMB
Date Deposited: 28 Feb 2015 11:00
Last Modified: 06 Mar 2026 03:58
URI: http://repository.mercubuana.ac.id/id/eprint/6996

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