FORTURIA, ASTRI (2015) Analisis Tingkat Kepuasan Mahasiswa Terhadap Pelayanan Pada Biro Administrasi Akademik Dan Kemahasiswaan (BAAK) Menggunakan Metode Service Quality Di Universitas Multimedia Nusantara. S1 thesis, Universitas Mercu Buana.
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| Item Type: | Thesis (S1) |
|---|---|
| Call Number CD: | FT/IND. 15 022 |
| NIM/NIDN Creators: | 41613110029 |
| Uncontrolled Keywords: | Kepuasan mahasiswa, harapan, kualitas layanan (Tangibles, Reliability, Responsiveness, Assurance, Em |
| Divisions: | Fakultas Teknik > Teknik Industri |
| Depositing User: | Admin Perpus UMB |
| Date Deposited: | 28 Feb 2015 11:00 |
| Last Modified: | 04 May 2017 04:34 |
| URI: | http://repository.mercubuana.ac.id/id/eprint/6996 |
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