Zulkarnaen, Amalda (2015) Analisa Kualitas Layanan Jasa E-Commerce Pada PT Jeruk Nipis Dotcom. S1 thesis, Universitas Mercu Buana.
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| Item Type: | Thesis (S1) |
|---|---|
| Call Number CD: | FT/IND. 15 079 |
| NIM/NIDN Creators: | 41610010006 |
| Uncontrolled Keywords: | Service Quality, Analisa Gap, Importance Performace Analysis, Diagram Kartesius, Analisa Kaizen. |
| Divisions: | Fakultas Teknik > Teknik Industri |
| Depositing User: | Admin Perpus UMB |
| Date Deposited: | 26 Feb 2015 08:57 |
| Last Modified: | 01 Jul 2022 08:02 |
| URI: | http://repository.mercubuana.ac.id/id/eprint/6985 |
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