Nugraha, Aditya (2016) Analisis Tingkat Kepuasan Konsumen Terhadap Pelayanan PT. ISS Indonesia Dengan Metode Service Quality (Studi Kasus Universitas Bina Nusantara, Kampus Anggrek). S1 thesis, Universitas Mercu Buana.
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| Item Type: | Thesis (S1) |
|---|---|
| Call Number CD: | FT/IND. 16 053 |
| NIM/NIDN Creators: | 41612010010 |
| Uncontrolled Keywords: | Diemensi Servqual, Kebutuhan Konsumen, Kepuasan Konsumen, Kinerja Perusahaan, Diagram Kartesius |
| Divisions: | Fakultas Teknik > Teknik Industri |
| Depositing User: | Admin Perpus UMB |
| Date Deposited: | 14 Jul 2016 14:59 |
| Last Modified: | 28 Apr 2017 02:33 |
| URI: | http://repository.mercubuana.ac.id/id/eprint/6651 |
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